Terms & Conditions

As we are a small business, we can’t usually offer refunds or transfers of credit on class and event bookings. Please see our terms and conditions below for terms and conditions relating to specific purchases.

Mandayoga reserve the right to alter and amend our timetable as needed.
For their own safety and for the benefit of other students, students are not permitted to attend classes above their level.
All bookings must be paid for in advance
We cannot offer refunds
If you access and use our website, you accept and agree to our terms and conditions as outlined below.

Classes

• Please arrive at least 10mins before the class is scheduled to start.
• If you arrive after the class start time we reserve the right to refuse you access to the class and to give your place to another student.
• Waiting list for classes – only available in-studio – first come first served

Cancellations

• Classes can be cancelled up to 24hrs hour before the start time – simply select ‘early cancel’ next to the booking on your account and the class credit will remain on your account. If you cancel less than 24 hours before the class start time then you will lose your class credit.

Class Cards/Drop In

• Single sessions are valid for 6 months after purchase
• Sessions are non transferable.
• Class Passes are valid for either 2 or 4 months  from the date they are first used.
• Class passes are to be used by the purchaser only, they are non transferable and cannot be shared.
• Class passes are valid for regular classes only.

Memberships

• Memberships are valid for classes only
• Memberships are subject to a contract and require a direct debit to be set up, which will take payment from your account on the same day each month.
• Your membership pass will renew every 28 days (4 weeks).
• If you need to cancel your membership for any reason we require 30 days notice (so you must inform us at least 30 days in advance of your next payment).
• Memberships are cannot be shared, and are non-transferable and or refundable.

One-to-One Sessions

• If you are ever unable to attend please give us plenty of notice so that we can reschedule.
• We require full payment for one to one classes in advance
• If you cancel your one to one with less than 24 hours notice then you will lose your class credit
• If you cancel up to 24 hours before the session then we can reschedule your class.
• We cannot offer refunds for one to one classes.

Workshops & Courses

• We cannot offer refunds for workshops, courses and events.
• If you cancel within 28 days of the start of the course/workshop/event then we can offer you a transfer of credit to anything at Mandayoga.
• If Mandayoga cancels a course/workshop you will be offered either a full refund or the option of being transferred to an alternative event.
• We cannot offer refunds for missed sessions.

Studio Hire

• We require a 50% deposit to secure your booking.
• The full rental amount must be paid 28 days before your booking date.
• Cancellations made three full months before date booked receive payments back in full less a £20 administration fee.
• Cancellations within 3 months of the event cannot be refunded, but we can transfer your booking to another suitable date.

Retreats

• A deposit (per person, per retreat) must be made to secure your booking.
• Full payment must be made up to one month before the retreat begins. See each retreat page for full details

Cancellation Policy

• Deposits are non-refundable
• If you cancel up to 3 months before the retreat start date, we will refund any payment you have made in excess of the deposit.
• If you cancel within 3 months of the retreat start date, we are unable to give a refund for any payments.
• All cancellations must be made in writing by emailing mandayogainfo@gmail.com. The date that we receive your email will be the date that we calculate your refund.
• Unfortunately we cannot be responsible for refunding any other costs incurred, i.e. your travel. We also cannot offer you a refund once the retreat has begun.

Liability

All information on our website is correct to the best of our knowledge at the time of going to press. However, due to circumstances beyond our control, some details of each retreat may differ to the description. We reserve the right to make any changes to our retreat programme at any time. We will always try to make alterative arrangements to the best of our ability, but if these are not taken up, we do not accept responsibility for any costs incurred, including travel. Mandayoga do our upmost to provide retreats which are safe and supportive to all guests. However, it is the responsibility of each guest to look after their own safety as Mandayoga cannot be responsible for any injuries or illnesses which occur during, or after, our retreat. We also cannot be responsible for any delays you occur during your travel, any loss or damage to your items and luggage.

Travel Insurance

It is your responsibility to ensure you have full travel insurance for the retreat you are attending. We recommend you insure your journey and your luggage, and have insurance which covers any additional activities you may plan to undertake whilst on retreat.

Website, Email & Payment Processing

If you access and use this Web site, you accept and agree to be bound by and comply with these terms. If you do not accept the Terms, do not use the Site.

General

All products and services of Mandayoga and its subsidiaries and affiliates are subject to the terms and conditions of the applicable agreements governing their use.

The Terms are to be read by you together with any terms, conditions or disclaimers provided in the pages of the Site. In the event of any conflict, the terms provided in the pages of the Site will govern. The information, material and content provided in the pages of the Site (the “Information”) may be changed at any time without notice. Changes may be made to the Terms at any time without notice by updating this posting. You agree to review the Terms regularly and your continued access or use of the Site will mean that you agree to any changes.

Internet E-Mail

Any unprotected E-Mail communication over the Internet is, as with communication via any other medium (e.g. cellular phones, post office mail), not confidential, subject to possible interception or loss, and is also subject to possible alteration.

No Endorsements

No endorsement or approval of any third parties or their advice, opinions, information, products or services is expressed or implied by any Information.

Links/Software

Links from or to web sites outside the Site are meant for convenience only. Mandayoga does not review, endorse, approve or control, and is not responsible for any sites linked from or to the Site, the content of those sites, the third parties named therein, or their products and services. Linking to any other site is at your sole risk and Mandayoga will not be responsible or liable for any damages in connection with linking. Links to downloadable software sites are for convenience only and Mandayoga is not responsible or liable for any difficulties or consequences associated with downloading the software. Use of any downloaded software is governed by the terms of the license agreement, if any, which accompanies or is provided with the software.

Payment for Products & Services

All Credit Cards will be processed in Pounds Stirling at the time of payment. Mandayoga is not responsible for any fees, charges, exchange rates or additional charges levied by individual financial institutions or Credit Card companies.